The Positive Debt Collection Agency
A Dallas debt collection agency that continually strives to redefine our success by our resolute commitment to meeting or exceeding the expectations of our diverse client base.
World Class Dallas Debt Collection Agency
Headquartered in Dallas, Texas, and licensed nationally, Williams Rush & Associates has been providing compliant collection services since 2011. WRA is not only an experienced company dedicated to quality and compliance but also a stable company that will give you the personalized service and attention you expect in a collection partner.
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Our Capabilities
Debt Collection Services
Client Services
Consumer Relations
You Can Count On Williams Rush & Associates for All Your Debt Collection Needs
Our Key Components
Customer satisfaction is of paramount importance to us. WRA defines a quality partnership by the total value and respect we provide to our clients.
We report to all three credit bureaus: Equifax, Transunion, and Experian. Our Houston and Dallas debt collection locations will always look out for your best interest.
We believe in total transparency as a fundamental element of a true quality partnership. We give our clients online access to their accounts 24/7/365.
Unlike most agencies, WRA takes a counseling approach to collections. We work with consumers and use a collaborative process to find a perfect and manageable payoff solution for each individual.
Our approach to client services is to provide you with a total service package built around your definition of an ideal agency relationship. We will work with you to refine and enhance every aspect of our relationship.
What Our Clients Are Saying
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Posted on Google
James LeseaneSeptember 28, 2026Trustindex verifies that the original source of the review is Google.
Williams Rush collection agency isn't one to ignore.They will work with you to resolve the issue .i spoke to Shawn in regards to a collection account that hit my credit.He was very helpful. I paid the bill and he even had it immediately removed from my credit which was the plus. 5 star experience.Posted on Google
Brian SwiencinskiJuly 14, 2026Trustindex verifies that the original source of the review is Google.
Sean the owner of the company was fantastic. The dispute was settled in a timely manner and this gentleman was extremely professional.Posted on Google
Harold AndersonJuly 13, 2026Trustindex verifies that the original source of the review is Google.
Great customer servicePosted on Google
Nolnd R6June 18, 2026Trustindex verifies that the original source of the review is Google.
Shawn has been extremely helpful with my payment arrangementsPosted on Google
Chanden WilliamsApril 22, 2026Trustindex verifies that the original source of the review is Google.
I had to take a moment to truly thank SHAWN WILLIAMS the manager for the kindness and understanding he showed me something I never expected from a debt collection agency. In a situation that can feel overwhelming and stressful, he treated me with genuine compassion and respect. That meant more to me than words can express. It’s rare to come across someone who not only listens but goes above and beyond to help you find a real solution. I’m deeply grateful for the care and effort he put into helping me through this.Posted on Google
Antonio HallMarch 25, 2026Trustindex verifies that the original source of the review is Google.
Shawn Williams was the absolute best, I called in explained my situation and he gave me a lot of tips on how to improve my credit and how to dispute some things off my credit . He is definitely a hidden gem. And I wish every customer can get him 🥰 shawn if you read this thank you for your kind words.Posted on Google
Lauren KnightJanuary 24, 2026Trustindex verifies that the original source of the review is Google.
Fantastic experience with great customer service! I was helped by Sean Williams, who took my call on a Saturday even though they don’t normally do this, and he took the time to get me all squared away. He walked me through the process, got my paperwork filed, all while staying on the phone with me to help navigate a few technical hiccups. Super relieving :)Posted on Google
John AgatepSeptember 29, 2025Trustindex verifies that the original source of the review is Google.
Excellent Service!, fast and helpfull!Posted on Google
Andro ChaoApril 22, 2025Trustindex verifies that the original source of the review is Google.
Sean Williams helped me out through the process to get the due balance taken care of. It was quick and easy and the staff had the answers to all the questions i had.Posted on Google
CortaviousDecember 16, 2024Trustindex verifies that the original source of the review is Google.
Great customer service ever my time I call in for anything they are there to helpPosted on Google
Elizabeth GutierrezNovember 22, 2024Trustindex verifies that the original source of the review is Google.
Mr Williams was very helpful and nice. I am thankful he answered and helped me figure things out.Posted on Google
James PilgrimOctober 17, 2024Trustindex verifies that the original source of the review is Google.
Has been a great experience... Staff very helpful and nice and understanding!!!Posted on Google
Chaz DardenAugust 19, 2024Trustindex verifies that the original source of the review is Google.
I called and Sean Williams answered the phone I was very grateful that he did he seems like he has the personality that would light up a room. Very professional insightful considerate and understanding made it very easy to remove off my credit and sent a letter in my email showing that my account is paid off. They offered me a huge discount which saved my life I greatly appreciate it and my family do too. Thank youPosted on Google
Myron McqueenAugust 6, 2024Trustindex verifies that the original source of the review is Google.
There was never a no or we can’t do that moment. These guys are amazing and will literally help with every necessary that will be needed. Thank you guys for making my issue so much easier to handle as it was your own.Posted on Google
LiyahbJuly 27, 2024Trustindex verifies that the original source of the review is Google.
They are very helpful and understanding!Posted on Google
Neil BogettiJuly 27, 2024Trustindex verifies that the original source of the review is Google.
Definitely rate their service 10 out of 10 gave me a great opportunity to get things right on my endPosted on Google
J MassJune 3, 2024Trustindex verifies that the original source of the review is Google.
Shawn was amazing and very helpful! Made the paying debt off process a breeze!Posted on Google
Mona EmmanuelJune 1, 2024Trustindex verifies that the original source of the review is Google.
I received exceptional service. From every agent I have spoken with. About two times I spoke with the owner himself. He was very polite, very respectful, very thorough and courteous. Top of the line service. Loved it!!!Posted on Google
Lhorie AlbertoJune 1, 2024Trustindex verifies that the original source of the review is Google.
Very Helpful I appreciate your helpPosted on Google
Jordan ThompsonJune 1, 2024Trustindex verifies that the original source of the review is Google.
This is not a paid review..i promise…but they are an honest debt collecting..company..and they even are flexible when coming to a settlement agreement..Not saying I’d like to work with them again but life hits every body every now and then..just know they’ll leave your credit in one piece after you give them what’s owedPosted on Google
Luis LaraJune 1, 2024Trustindex verifies that the original source of the review is Google.
They where good in working out my paymentsPosted on Google
Sean HowardApril 2, 2024Trustindex verifies that the original source of the review is Google.
Who says good things about bill collectors? Generally, not me, however I had such a good experience with Williams Rush and Associates that I'm sitting down to do this. I had an outstanding balance with one of those evil, soulless energy companies after a move and WRA, while as persistent as other collectors, were helpful in every way they were able to get me from under this debt. I'm thankful for the way they handled it. But that energy company? They can go sit on a tack.Posted on Google
David PinedaApril 1, 2024Trustindex verifies that the original source of the review is Google.
Sean Williams made a solution to the payment plan reasonable , fast and easy processPosted on Google
Zaire GilliamMarch 18, 2024Trustindex verifies that the original source of the review is Google.
The Customer Service Here is Excellent. The Team is Completely Understanding & Willing to Make Any Adjustments Needed To Your Account To Benefit You. Communication Is Key Though !Posted on Google
Kordell SmithMarch 18, 2024Trustindex verifies that the original source of the review is Google.
Williams rush are good people they are very good.Posted on Google
Esmeralda MunozMarch 7, 2024Trustindex verifies that the original source of the review is Google.
Provided great customer service by willing to help me resolve my financial situation. Thanks againPosted on Google
Nichole ChambersFebruary 29, 2024Trustindex verifies that the original source of the review is Google.
I'm very pleased with the service I've received. It is what you guys agreed on , all straight up forward! They will work with you, it will get resolved! Loved Sean, great Guy!Posted on Google
Reco WilbornFebruary 27, 2024Trustindex verifies that the original source of the review is Google.
I had a good experience using Williams Rush, they are very efficient and took care of my needs. The staff are very polite.Posted on Google
Ke'nesha HallJanuary 25, 2024Trustindex verifies that the original source of the review is Google.
Sean W. was very encouraging when he shared advice with me about my successful payment status. Throughout my time making my monthly payments he always find ways to help because he is dedicated to helping every client in any way possible.Posted on Google
Kajuan GarrisonJanuary 3, 2024Trustindex verifies that the original source of the review is Google.
Very friendly from start to finish every one that I dealt with always helped and answered questions to their best abilities